Why Choose GenerixCare
In your home. Friendly, Personal, Dedicated to meeting your care needs
Our care and support staff understand how to assist you with your daily personal care routine – offering a reassuring pair of hands...
Home is where we feel most safe and comfortable. And the ultimate luxury is being able to relax and enjoy your home.
With life-limiting long-term illness and disabilities, we recognize the desire to live an independent and fulfilling life...
We offer care sitting services for people where families need short, respite breaks or require support when their loved one needs looking...
Frequently Asked Questions
At Generixcare, we provide a comprehensive range of domiciliary care services tailored to meet individual needs. Our offerings include personal care, medication management, companionship, meal preparation, and support with daily living activities. We are committed to ensuring our clients receive the highest quality care in the comfort of their homes.
Our caregivers are carefully selected through a rigorous recruitment process, ensuring they meet our high standards. They undergo extensive on-site and online training, including courses in care delivery, health and safety, and specialized areas like dementia and epilepsy care. We ensure continuous professional development to provide the best care possible.
Absolutely! We believe in providing care that is as unique as our clients. Our care plans are highly customizable, taking into account the specific needs, preferences, and medical conditions of each client. We regularly review these plans to ensure they evolve with the client's changing needs.
Client safety and wellbeing are our top priorities. We conduct regular risk assessments to ensure a safe environment for both clients and caregivers. Our caregivers are trained in emergency procedures and we have robust policies in place to address any concerns promptly and effectively.
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What does Generixcare's current CQC rating of "Requires Improvement" mean, and what steps have been taken since this rating?
The current CQC rating of "Requires Improvement" reflects certain areas where we needed to enhance our services. We take this rating seriously and have since implemented significant improvements. These include:
1. Enhanced Training and Development: We've upgraded our training programs to ensure our caregivers are equipped with the latest skills and knowledge to provide the highest standard of care.Continue reading about our CQC improvements plans